Refund Policy
At Varan Matrimony (www.varanmatrimony.com), we strive to provide a smooth and hassle-free experience for all our members.
1. Refund Eligibility
Refunds are provided under the following conditions:
- Duplicate Payment: If a user is charged more than once for the same service.
- Technical Issues: If a user is unable to access paid services due to a verified technical issue from our side.
- Billing Errors: If an incorrect amount is charged.
2. Non-Refundable Services
Subscription fees and premium services are generally non-refundable once activated or used. However, refunds may be issued where required by applicable laws or platform policies.
3. How to Request a Refund
To request a refund, contact us at support@varanmatrimony.com within 7 days of the transaction with payment details.
4. Refund Processing
Approved refunds will be processed within 7–10 business days to the original payment method.
5. Google Play Purchases
If you have subscribed through the Google Play Store, all payments and refunds are handled according to Google Play’s payment and refund policies. Users must request refunds directly through their Google Play account. Varan Matrimony does not process refunds for transactions made via Google Play.
6. Policy Updates
We may update this policy at any time. Changes will be posted on this page.
7. Contact Us
For any questions, contact us at support@varanmatrimony.com